Cancellation / Missed Class Policy
For Teachers; Erin Gillespie and Rebecca Baum
PPAC has a new registration software! This software offers the OPTION for “Purchase Protection” with any class purchase.
With the Covid-19 pandemic and for any other extenuating circumstances this option provides a safeguard for the customer.
Purchase Protection is a 3rd party that will refund your purchase price, however you must file a claim with this third party to be considered for a refund. PPAC does not handle the refund only the third party. Please request information if needed.
Erin’s Classes – Missed Class Policy
There are no refunds for classes missed or cancellations (please contact teacher with extenuating circumstances for consideration or purchase “Purchase Protection” when checking out).
If provided a 2 week notice, prior to the start of the workshop you may receive a studio credit.
Rebecca’s Classes – Missed Class Policy
There are no refunds after the first lesson (unless you purchase “Purchase Protection”). Cancellations up to 8 days before the beginning of your lesson will receive a full refund minus a $20 cancellation fee.
Missed classes may be made up within 4 weeks; This must be scheduled within one week after missing the class. To make up a missed class, students may attend another class depending on availability (it is possible there is no availability due to class size restrictions).
If the teacher is notified prior to the start of the month when classes will be missed, a maximum discount of %50 percent will be applied. This offering can be applied for a maximum of 2 consecutive months.
If notification occurs after the start of the month, makeup classes can be scheduled upon availability and no discount will be applied.
If a student is sick or has the possibility of being exposed to COVID-19, please quarantine as recommended by CDC guidelines.
For Rebecca’s monthly membership classes, missed class time due to COVID-19 quarantine the studio will discount the following month up to %50.
2708 West Colorado Ave.
Suite C, Colorado Springs